How long can we hire the items for?
Hire period is usually 3 days. Advanced bookings may be collected two days prior. If you require items longer please discuss with us.
Can we come to view items?
Yes! However, as we are a small business operating from home we first offer the option to provide more photos of the item and we can also provide a video showing the item from all angles. If you still require to view the items in person we will make sure we have the kettle on!
Do you require a deposit?
We require a non-refundable 25% booking fee to confirm any order. Full payment to be received 2 weeks before the event. We cannot deliver or allow collection without receipt of full payment.
What if I have to cancel?
We understand that things change or that you might change your mind, we just ask that you please inform us as soon as possible if you have to cancel. For cancellations made one month prior to the event, we will retain the 25% non-refundable deposit, but refund the rest if the balance was paid in full. We regret that any cancellations made later than 2 weeks before the wedding can unfortunately not be refunded.
Do you deliver?
We only deliver if you use one of our design services. We will set-up and take down all decor items hired from us. For clients not using our design services items need to be collected and delivered.
Where are you based?
We are based in South East London. Please contact us for the address.
What are your fees?
Request our wedding decor catalogue for item prices. Our design services are charged by the hour with a minimum of 3 hours. Each wedding has different requirements, please contact us for a quote.
Do you have a limit to the size weddings do you style?
Yes, we specialize in more intimate weddings of up to 100 people. We are willing to consider larger sized weddings although this have to be discussed on an individual basis.